Monitors all types of our OPT CardManager
Monitors all types of our Indoor self-service kiosks
ECR Monitoring is an effective tool for remote monitoring and management of OPT, ECR POS and Forecourt servers. The monitoring enables proactive
surveillance of the operating status of key components of all the installed devices. It is a very effective tool for the operation and service of all equipment
installed at petrol stations and charging stations.
Access to ECR monitoring is given to the service organisation on the one hand and the operator of the network of filling or charging stations on the other
hand. The ECRM is integrated into the UNICODE service help desk and into the help desks of third parties providing the service maintenance. In addition
to technical information, the ECRM system also receives operational data, such as the temperature of the device, the state of the paper tray for printing
receipts, or the statistics of bank and fleet transaction errors. etc… It thus helps to predict OPT, ECR POS or Forecourt servers’ faults, for example
MAIN FEATURES OF ECR MONITORING
Centralised supervision of the operating conditions of equipment at filling/charging stations
Active monitoring of network and operational availability of all connected devices
Timely overview and warning of operational and technical problems and device faults
For each device, it displays the history of warning and error states, including their statistical evaluation
Sending selected operational information via SMS/email to service technicians and station operators
Archiving of devices configurations and changes to their configuration
Each user has access only to the devices in his network of filling/charging stations
Includes management of users, their contact information and roles
Application screens
